Question 1

What is Best in the City?

Accepted Answer

Best in the City is an exclusive worldwide label awarded to outstanding businesses — restaurants, hotels, taxis, resorts, shops, clinics, and many more. Only the very best in their category and city receive the label.

Question 2

Who is behind the label?

Accepted Answer

An independent international team supported by a worldwide network of scouts, partners and customers. We are not affiliated with any other rating company or guide.

Question 3

Is the label new?

Accepted Answer

Yes — Best in the City launched in 2026 as a fresh, modern recognition built for the digital era and for businesses of every size on every continent.

Question 4

What does the label mean to my customers?

Accepted Answer

It means your business has been recognized as being among the very best in its category in your city. It is a strong signal of trust and excellence.

Question 5

Is the label available worldwide?

Accepted Answer

Yes. Best in the City is, by design, a worldwide label. Any business, anywhere in the world, can be awarded if selected.

Question 6

Who can apply for the label?

Accepted Answer

Any legally registered business — restaurant, hotel, taxi, shop, resort, clinic, salon, gym, service provider, and many more. We curate an ever-growing list of categories and sub-categories.

Question 7

How are winners selected?

Accepted Answer

Through a combination of nomination by our worldwide network, customer feedback, on-the-ground scouting and quality review. Only one winner per sub-category per city is awarded at a time.

Question 8

Can I nominate my own business?

Accepted Answer

Yes. You can apply directly. Your business will then be reviewed and, if selected, invited to subscribe.

Question 9

What if there is already a winner in my sub-category?

Accepted Answer

We keep a waiting list and may award a new winner once an existing subscription is not renewed, or open additional sub-categories where appropriate.

Question 10

Is the label exclusive?

Accepted Answer

Yes. Exclusivity is the foundation of the label — that is why it is meaningful to your customers.

Question 11

How much does the label cost?

Accepted Answer

$400 per year (instead of $600) or $900 for three years (instead of $1,800). These are launch prices, locked in for life at every renewal.

Question 12

Are payments secure?

Accepted Answer

Yes. All payments are processed through Stripe. We never see or store your card details. The site uses HTTPS end-to-end and all sensitive data is tokenized.

Question 13

Is renewal automatic?

Accepted Answer

Yes. Your subscription renews automatically at the same discounted rate, forever. You can cancel any time before the next renewal date.

Question 14

Will the price increase?

Accepted Answer

Not for you. Your discounted rate is guaranteed at every automatic renewal, as long as your subscription remains active.

Question 15

Do you issue invoices?

Accepted Answer

Yes. After every payment you will receive an invoice by email. A downloadable PDF invoice will be available in your account once user accounts are released.

Question 16

Can I get a refund?

Accepted Answer

If you change your mind within 14 days of your first payment and you have not yet been listed on the site, we offer a full refund.

Question 17

What does the kit contain?

Accepted Answer

An official personalized certificate and a set of premium printed stickers, ready to be displayed on your door, windows or counter.

Question 18

Who prints the stickers?

Accepted Answer

Stickers are produced by Vistaprint and shipped worldwide. They are designed in our signature navy and gold to be instantly recognizable.

Question 19

How long does shipping take?

Accepted Answer

Typically 5–10 business days, depending on your country. You will receive a tracking number by email.

Question 20

Can I order extra stickers?

Accepted Answer

Yes — extra stickers can be ordered at a small additional cost, once your subscription is active.

Question 21

Can I display the label on my website and menus?

Accepted Answer

Yes. As an active subscriber, you can display the label on your website, menus, business cards, signage and any marketing material.

Question 22

Will my business appear on the website?

Accepted Answer

Yes. Every awarded business is listed in our worldwide directory with a beautiful profile and full description.

Question 23

Can I edit my listing?

Accepted Answer

Yes. You will be able to edit your profile (description, photos, contact details, opening hours) from your account once user accounts are released.

Question 24

Is the directory free to browse?

Accepted Answer

Yes. Anyone can browse the directory for free.

Question 25

Will my listing rank in search engines?

Accepted Answer

Yes. Each listing is built for SEO with structured data, semantic markup and fast loading, which helps it appear in search results and AI answer engines.

Question 26

Are you hiring commercial agents?

Accepted Answer

Yes — we are hiring commercial agents worldwide to represent the label and contact only the best businesses in their region.

Question 27

How do I apply to become an agent?

Accepted Answer

Visit the Become an Agent page and send us your application by email.

Question 28

Do agents earn commissions?

Accepted Answer

Yes. Agents earn attractive commissions on every subscription they bring.

Frequently Asked Questions

General

Eligibility & Selection

Payment & Renewal

Certificate & Stickers

Listing

Agents